Privacy Policy

PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Rel8well Travel Inc. to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s, and your privacy is important to you and to us. Your information you share with us is highly protected. Rel8well Travel Inc. follows different principles in accordance with worldwide best businesspractices for customer privacy and data protection.

We won’t sell or give away your name, mailing address, phone number, email address or any other information to anyone who is not affiliated to Rel8well Travel Inc., except when we have your permission to do so. We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you download our apps and create an account. When you download our free Rel8 apps from the Google play, App stores or subscribe to our newsletters, we use your Personal Information for four primary purposes::

1.1 To make Rel8 apps easier for you to use by not having to enter your information more than once.

1.2 To help you quickly find services or the information you have already provided.

1.3 To help us create content most relevant to you.

1.4 To alert you to product upgrades, special offers, updated information and other new services from Rel8well Travel Inc.

CONSENT

If you choose not to register or provide personal information, you can browse our website located at rel8well.com, but you will not be able to use the Rel8 apps or access areas that require registration and/or authentication.

By using Rel8 Driver or Rel8 Rider apps, the phone number you provided at the time of registration, and your current location or defined location is shared with the Rel8 Affiliated Driver. The phone number will ONLY be shared and used for the purpose of the ride between the Rel8 Affiliated Driver and Rel8 Rider. This feature is an interim option to create a clear connection between Rel8 Affiliated Drivers and Rel8 Riders.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time in your profile. There, you can:

3.1 View and edit personal information you have already given us.

3.2 Sign up for electronic newsletters about our services and products.

REGISTRATION/USER ACCOUNT

Once you register or create an account, you won’t need to do it again. Wherever you go with Rel8 Driver or Rel8 Rider apps, your information stays with you.

SECURITY

Rel8well Travel Inc. has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure.

When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Rel8well Travel Inc. strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in your country or any other country where Rel8well Travel Inc., its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

The Rel8well Travel Inc. apps and website do not publish content that are targeted at children. However, if you are concerned about your children under age 18, an adult must accompany the child to use the service.

ENFORCEMENT

If for some reason you believe Rel8well Travel Inc. has not adhered to these principles, please notify us by email at support@rel8well.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

ELECTRONIC PRODUCT REGISTRATION

If you create Rel8 Driver or Rel8 Rider account with us, we create a personal profile for you from your app registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. Rel8 Rider account profile can be edited without prior notice and it does not require authentication, however, to become Rel8 Affiliated Driver, your account requires document verification and authentication process. Changes to Rel8 Affiliated Driver profile MAY result in service interruption, until the proposed changes have been verified.

RIDE/TRIP IDENTITY

When a Rel8 Rider sends trip/ride request, an id is generated and assigned to the trip for the purpose of invoicing. This id is a unique number and each ride taken is distinct from the other. In the event that you switch phones, you can download and install Rel8 Driver or Rel8 Rider app on your new phone. It is recommended that you always log out of your account.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you install Rel8 apps, you provide us with your contact information and email address. We use this information to send you updates about Rel8 apps, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you want to ride using our service, we ask for your credit card number and billing address. We use this information only to bill you for the ride you requested at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

Rel8well Travel Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rel8well Travel Inc. or the site; (b) protect and defend the rights or property of Rel8well Travel Inc. and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Rel8 Driver, Rel8 Rider, its Websites, or the public.